Know Before You Go

KNOW BEFORE YOU GO

We’re excited that you’re joining us for a concert soon! Whether you’re a seasoned concertgoer or attending your first orchestral performance, we want to make sure you have a wonderful experience.

We’re passionate about making classical music accessible and enjoyable for everyone. Below, you will find answers to make your experience as comfortable and enjoyable as possible. We hope this information helps you prepare for a fantastic concert experience. If you have more questions, visit our FAQs page, reach out on Facebook, Instagram, email us at info@jacksonsymphony.org or call our Box Office at (517) 782-3221.

GENERAL INFORMATION

  • Health Protocols: Currently, neither the Potter Center or Weatherwax Hall are requiring the use of masks. We encourage people to do what makes them comfortable.
  • Consent for Photography and Recording: By attending a JSO event, you consent to being photographed and recorded for promotional purposes. This includes your likeness being used in photos, videos, and other media.
  • Sensory Toolkits: Our sensory toolkits are available at all our concerts and contain items like noise-reducing headphones and fidget toys to help calm or stimulate those with sensory processing differences.
  • Cell Phones and Photography: While cell phones are a part of modern life, please turn them to silent and dim the brightness during the performance. Flash photography, video recording, tripods, and cameras with detachable lenses are prohibited. Feel free to take selfies and share your experiences tagging us on Facebook, Instagram and use #MIJSO, but be mindful of others.
  • Lost and Found: If you’ve misplaced an item, let an usher know for assistance. If you’re already home, call the venue for help.
  • Applause: The tradition is that you wait until the conclusion of the work, last movement in the case of symphonies, concertos, etc. On the other hand, no pun intended, you should feel comfortable expressing your response to the music whenever you feel moved to do so. A safe out is to wait until others start.

CLASSICAL CONCERTS

Our classical concerts feature a blend of timeless masterpieces and contemporary works, offering a rich and immersive musical experience. We perform four of these concerts at Jackson College and one at our home venue, Weatherwax Hall.

  • Pre-Concert Talks: Join us for insightful pre-concert talks half hour before each performance, where our  conductor and guest artists discuss the evening’s program.
  • Drinks: Food and drinks are not allowed inside the Potter Center theater but concessions are available before the concert and during intermission. At Weatherwax Hall, a bar will be available where you can purchase drinks to enjoy during the performance.
  • What to Wear: Dress in a way that makes you comfortable. Some patrons prefer to dress up, while others opt for more casual attire.
  • Ticket Prices: Prices range from discounts available for early purchases, season tickets, and students with a valid ID.
  • Arrival Time: Arrive early to park and find your seat. Doors open at 7pm and music starts at 7:30pm or join us at 6:30pm for our pre-concert talks.
  • What’s a Good Seat? Every seat offers a unique experience, but here are a few tips:
    • Center seats, a few rows back: Best sound blend and good view of the orchestra.
    • Front of the balcony: Great sight lines and a comprehensive view of the stage.
    • Left side of the house: Ideal if you want to watch the pianist’s hands during solos.

MUSIC ON TAP

  • Drinks: Casual setting with a bar available so bring your friends, get a drink and enjoy the show!
  • What to Wear: Dress in a way that makes you comfortable. Some patrons prefer to dress up, while others opt for more casual attire.
  • Ticket Prices: Prices range from discounts available for early purchases, season tickets, and students with a valid ID.
  • Arrival Time: Arrive early to park and find your seat. Doors open at 7pm and music starts at 8pm. Seating is first come, first serve within the section purchased.
  • What’s a Good Seat? In our venue, every seat offers a unique experience, but here are a few tips:
    • Center seats, a few rows back: Best sound blend and good view of the orchestra.
    • Front of the balcony: Great sight lines and a comprehensive view of the stage.
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CONTACT JSO

BOX OFFICE HOURS:
Monday-Thursday: 10am-5pm
Friday: By Appointment

ADDRESS:
215 W. Michigan Ave.
Jackson, MI 49201

TELEPHONE:
(517) 782-3221

EMAIL:
info@jacksonsymphony.org

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The JSO’s mission is to provide world-class music and music education to the greater Jackson community. Our vision is the JSO is the musical leader in the greater Jackson area. We innovate and collaborate in ways that enrich and elevate our community and beyond.

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Folk, Americana, Rock, etc. – Great music across multiple genres with the magic of live performance being common thread. See these performers in an intimate setting while you still can; they’re headed for the big time! Click here to see our Facebook page.